Private Policy

Effective Date: August 1, 2021

At Thai Group Limited, we are committed to protecting the privacy and security of our customers, partners, and all individuals who interact with our company. This Privacy Policy outlines how we collect, use, share, and safeguard personal information in the course of our business operations.

Information We Collect
Thai Group Limited may collect the following types of personal information:

• Contact information (e.g., name, email address, phone number, mailing address)
• Payment information (e.g., credit/debit card details, bank account numbers)
• Order and purchase history
• Product preferences and interests
• Website activity and browsing data
• Feedback, comments, or other communications you provide to us

We collect this information directly from you when you place orders, create an account, sign up for newsletters, or interact with us through various channels. We may also obtain data from third-party sources, such as business partners or public databases, but only in compliance with applicable privacy laws.

How We Use Your Information
Thai Group Limited uses the personal information we collect for the following purposes:

• Fulfilling and processing your orders and product requests
• Providing customer support and addressing your inquiries
• Improving our products, services, and overall customer experience
• Sending you marketing communications, product updates, and promotional offers
• Conducting research and analyses to enhance our business operations
• Complying with legal obligations and protecting our rights

We will only use your information in a manner that is compatible with the purposes for which it was collected, unless we obtain your consent for additional uses.

How We Share Your Information
Thai Group Limited may share your personal information in the following circumstances:

• With third-party service providers who assist us in business operations (e.g., logistics, payment processing, IT support)
• With our affiliated companies and business partners, but only to the extent necessary to provide the products and services you have requested
• In response to legal requests or to protect against illegal activities, as required by law
• In the event of a corporate transaction, such as a merger, acquisition, or asset sale

We require all third parties with whom we share personal information to maintain appropriate security measures and to use the data only for the intended purpose.

Data Security and Retention
Thai Group Limited implements industry-standard security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction. This includes the use of encryption, access controls, and other technical and organizational safeguards.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. When your information is no longer needed, we will securely dispose of it in accordance with our data retention and destruction policies.

Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data. You may also have the right to object to or withdraw consent for specific processing activities.

To exercise your privacy rights or to make any inquiries about our privacy practices, please contact our Privacy Team at privacy@thaigroupltd.com